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Terms And Conditions
PLEASE NOTE: WHEN YOU PURCHASE FROM OUR STORE, YOU AGREE TO
ALL OUR BELOW CONDITIONS. PLEASE MAKE SURE YOU READ THIS BEFORE YOU ORDER. WE CANNOT BE RESPONSIBLE IF YOU DO NOT READ THESE CONDITIONS (AS NOTED UPON
CHECKOUT)
Shipping prices ONLY reflect USA & Canadian shipping.
Shipping to other countries is expensive, so please email us before you purchase
from us.
Shipping of Products
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We do our best to get items shipped out to you as soon as possible. Most items
ship out the same day, some may take 1 or 2 days before shipping.
Please note that we dont guarantee that an order will ship
or arrive within a certain time frame (especially important for holidays,
birthday, etc.) Orders placed Friday after 5 pm Mountain Standard Time will be
process the following Monday. We do not ship on Saturday.
Payment
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We accept Visa, MasterCard and process our payments through
and industry recognized partner InternetSecure.
Provincial/State/International Restrictions
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Some countries apply duties and taxes to some products. It is up to the customer to know whether or not duties will be required
and pay them accordingly. If for some reason it is returned, there is a 30% restocking fee and shipping charges are not returned.owever, we ship all over the world,
AOL
and YAHOO Users
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We have a LOT of trouble getting through to these emails, due to heavy
spam blocking these companies use. Please add our email address to your address
book, or you may not receive emails from us regarding your order status. Our
email is admin@campgenerators.com
. If you have not received a confirmation email for your order, please
email us at this email address.
Returns/Cancellations
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Please email us right away if you want to cancel your order. A standard %30 restocking fee will apply to all canceled orders
We will do our best to cancel an order, but sometimes we may have shipped it already and be unable to cancel it. If
this is the case then you may ship the product back to us at your cost and pay the %30 restocking fee.
the order is in their system.
If you need to do any returns , you MUST email us first and
we will give you an address for returns. Please do not return products without
emailing us first. Doing so will cause confusion in our warehouse and you return
processing will take longer. You may only ship back via UPS
ground, Fed Ex or Canada Post (so that there is a tracking number). If you want to ship any
other method, that is certainly your priority, but we wont reimburse for
shipping and if the items cant be tracked and the package never shows up,
theres nothing we can do. You must notify us within 10 business days of
receiving a defective product.
Shipping Status Definitions
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PENDING: As soon as you place an order, this is the initial status..
PROCESSING: This means we are packaging your order for shipping..
SHIPPED: The item has shipped.
REFUNDED: We have refunded your order due to non-availability.Overseas
Shipping information
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If you pay with a credit card, we will contact you with a request to charge your
card for additional shipping fees, or we will cancel your order if you do not
wish to pay the extra charge.
If you opt to pay with an international money
order: We will contact you to advise you of the shipping charge.
WE TRULY APPRECIATE YOUR BUSINESS!!
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